Inscription/Engraving Questions:
What are other people putting on their bricks and pavers?
Please
click here for samples of inscriptions. No ampersands (&), messages, logos or dates are to be included in the inscription. The year the brick or paver will be placed is located on the upper-left corner of the brick or paver.
Can I put a personal image or graphic on my brick or paver?
No, additional logos or graphics are not permitted.
Can I use a heart or other special character or symbol?
No, special characters or symbols are not permitted.
How is the inscription placed on the brick or paver -- centered, left-justified, etc.?
Bricks and pavers are left-justified (aligned on the left side).
How many lines fit on a 16" x 16" paver?
Displays up to three lines of text with 17 characters per line.
How many lines fit on an 8" x 16" paver?
Displays up to three lines of text with 20 characters per line.
How many lines fit on an 8" x 8" brick?
Displays up to three lines of text with 17 characters per line.
Can I change my inscription if I change my mind? Is there a fee?
After you complete your order form and submit your payment, USTA Serves sends a contract that includes how your inscription will look. Once you’ve signed the contract letter, any changes you make will result in 100 percent repayment.
Order/Payment Questions:
What is the last date I can order?
Orders made by May 31 will be installed in the year they were ordered. Orders made after May 31 will be installed the following year.
When does my credit card get charged?
If you order online or over the phone, your card will be charged immediately.
Have you received my order?
If you have not received an order/payment confirmation within two business days, please inquire about the status of your order by calling 914-696-7223 or send an email to
foundation@usta.com.
When can I expect confirmation of my order?
You will receive an order/payment receipt via email within two business days following the date your order was placed. We recommend you watch closely for it in the event it is in your spam or junk mail. You will also receive a written, mailed contract confirming your inscription within ten business days. You must sign this contract and submit to USTA Serves to confirm your inscription. You will also receive a mock brick and/or paver "Thank you" note, which shows how your brick or paver will look.
Is my purchase tax-deductible?
Yes, as no goods or services are received.
Is there a sales tax?
No.
Can I pay by check?
Yes, please print out and complete a paver order form and make check payable to "USTA Serves, Inc."
Where do I mail my check?
Mail to: USTA Serves Inc., 70 West Red Oak Lane, White Plains, NY 10604
What will the proceeds from the bricks and pavers support?
Your support will go directly to programs that serve at-risk youth and people with disabilities to give them the opportunities they need to succeed in school, on the court and in life.
Quantity/Location Questions:
Can I choose where my brick or paver is placed?
You may choose to have your brick or paver placed in a Champions Neighborhood. Right now we have nine Champion Neighborhoods – Billie Jean King, John McEnroe, Chris Evert, Randy Snow, Pete Sampras, Martina Navratilova, Ivan Lendl, Stefanie Graf and Andre Agassi.
How will I know where my brick or paver is?
We have a brick and paver directory that will assist you in locating your brick or paver on the Avenue of Aces. The directory will be located at the USTA Serves Booth during the US Open, or you may inquire during other times of the year by call the USTA Serves office at 914-696-7223.